Enquiry handling systems for travel agencies
Raze Drops builds enquiry handling systems for travel agencies, so an enquiry about dates, destinations and budget is answered immediately and turned into a costed option built from the suppliers you actually sell. Every quoted trip is then followed up on a schedule until the traveller books it or says no.
On this page
Travel enquiries arrive in bursts, at night, and every one of them is a long conversation about dates, budgets and who is travelling. Agencies lose most of them to whoever replied first with a real option. This page describes the enquiry system we build for that, and what it costs.
What does a travel agency lose between message and quote?
A traveller comparing three agencies will usually book with the one that came back the same evening with something concrete.
Quoting takes hours of supplier checking, so the agency that quotes carefully quotes last. Then the quotes that did go out are rarely chased, and a proportion of them book elsewhere for no reason anyone recorded.
What does the enquiry handling system actually do?
It answers the enquiry as it arrives, collects dates, party composition, budget and preferences, and assembles a costed option from the suppliers and packages you actually sell.
Your consultant reviews and releases it, and the system then follows up on a schedule until the traveller books or declines, so no quotation is left hanging. The conversational layer is a custom AI agent, and the supplier, calendar and booking connections are ordinary integration work against the tools you already pay for.
What does a travel build cost and when is it usable?
It is priced per project, from $300 to $9,000 depending on the destinations, the suppliers and how much of the quoting you want assembled automatically, plus a monthly maintenance retainer.
You approve a proposal with a fixed price before any deal is signed, and a single office is usually quoting on the system within weeks. Agencies often read vendor coordination for event planners and client reporting for marketing agencies alongside this one, because both solve the same problem of too many parallel threads.
| Step in a travel enquiry | Handled manually today | With the enquiry system |
|---|---|---|
| Enquiry arrives at night | Answered the next working day | Answered within minutes, in your voice |
| Dates, party and budget | Extracted over several messages | Captured in the first exchange |
| Building an option | Hours of supplier checking | Assembled from what you actually sell |
| Sending the quote | Whenever the consultant is free | Released as soon as it is approved |
| Following up | Rarely, and not on a schedule | Chased until the traveller decides |
Tell us which destinations you sell most and we will send a proposal with a fixed price. Start on the contact page.