Inbox sales agents for WhatsApp enquiries
Raze Drops builds inbox sales agent systems for businesses that sell over WhatsApp, so every enquiry is answered immediately, qualified with the questions your best salesperson asks, and moved towards an order or a booking. Anything unusual is handed to a person with the thread attached.
On this page
A business that sells on messaging apps does not have a lead problem. It has an inbox with four hundred unread threads, two staff members answering them in order, and customers who have already bought elsewhere by lunchtime. This page describes the inbox sales agent we build for that, what it hands to a human, and what it costs.
What does a business lose in a flooded inbox?
Enquiries are answered in the order they were opened rather than in the order that matters, so the ready buyer waits behind five people asking for a price list.
The staff answering are also the staff doing everything else, which means evenings and weekends are simply unanswered. Customers do not wait politely on a messaging app; they message the next business on the list.
What does the inbox sales agent actually do?
It answers every thread as it arrives, in your voice, with your prices and your stock position, and asks the qualifying questions that separate a browser from a buyer.
It can take the order or the booking outright, and it escalates complaints, negotiations and anything unusual to a named person with the whole conversation attached. It is a custom AI agent wired into your catalogue and order tools through ordinary integration work, and it can write each enquiry into your CRM as it goes.
What does an inbox agent cost and how fast is it live?
It is priced per project, from $300 to $9,000 depending on the catalogue, the languages and how much of the ordering runs unattended, plus a monthly maintenance retainer.
The proposal and the solution are presented before any deal is signed, and you stay the owner of the number and the account throughout. Owners often read integration systems for retyped data and system revamps for software staff hate next.
| Through the day | With two staff on the inbox | With the inbox agent |
|---|---|---|
| Morning rush | Answered in the order opened | Every thread answered at once |
| Price and stock questions | Checked by hand, one at a time | Answered from the live catalogue |
| A ready buyer | Waits behind the browsers | Taken straight to an order |
| Evenings and weekends | Unanswered until Monday | Covered, with escalation held for a person |
| Complaint or negotiation | Whoever opens it first | Handed to a named person with the thread |
Tell us how many enquiries a day you get and we will send a proposal with a fixed price. Start on the contact page.